Carnation Cloud <carnation>

• Picture is for reference and illusion only. Actual product may vary in shape or design as per our availability. 
• We will try our best to accommodate your requests but we reserve the right to replace anything equivalent in case of unavailability of your desired one.
• Once order is confirmed, strictly no cancellation. 

All natural thing varies in colour, shape, size etc. This unpredictable nature is what makes them unique. 

• Delivery is available between 1pm-5pm from Monday to Saturday for pre-orders. Delivery fee is charged based on distance. Please take note that we cannot guarantee a specific delivery time, subjected to driver availability. We will try our best to arrange delivery on your preferable time. 

• Same day delivery is available if order before 12pm on a working day, orders will be delivered on the same day between 1-5pm.

• Free Delivery within Miri city area (Tanjung to Boulevard) is subject to any purchase above RM350.

  
  Delivery within Miri city area is from RM8

  Krokop / Luak Bay : from RM10

  Boulevard / Airport: from RM12

  Lutong /Taman Tunku: from RM18

  Senadin / Permy: from RM22

All orders come with a complimentary message card.

We accept payment via Internet banking, cash bank in or E wallet (Sarawak Pay).

Once order is confirmed, strictly no cancellation.

Unsuccessful delivery due to incorrect details provided will be no refunded. Sender/Recipient will be contacted to make an alternative arrangement.

If the order is cancelled by us: Full refund.

Once payment is made, customers are bound by our terms and condition

FRESH FLOWER

Choose the right kind of vase / container and make sure its clean.
Cut 2-3cm from the bottom of the stems at a 45-degree angle to increase the surface area & allow for greater water flow.
Replace dirty vase water with fresh water & re-cut stems everyday.
Prune any leaves below the waterline and remove any wilted flowers to prevent the growth of bacteria.
Keep your flowers away from heat and place in a cool place.
- Avoid direct sunlight or on top of the radiators.
- Maintain a distance with ripening fruits. Ripe fruits discharge ethylene gas that will cause flowers to age rapidly. 
- Do not place the flower into your home refrigerator or freezer, it will shorten the life & cause damage to the petals and flower.
Add flower food - provide nutrients and make the flower last longer.
 

BOUQUET

A water bag / floral foam is attached at the bottom of the arrangement, make sure bouquet upright vertically, standing straight up.
Careful not to wet the flowers too much as excess moisture can lead to mold or rot.